Responsibilities & Skills:
- Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders
- Must possess basic clerical and data entry skills with strong attention to detail
- Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level. We will train you on our system
- We will train you to maintain a high level of knowledge regarding Signamax products and their applications to the potential customers
- Experience with multi-tasking and prioritization in a fast-paced environment
- Manages inbound/outbound calls and emails while displaying strong organizational and time management skills
- Must have excellent verbal and written communications skills and the ability to communicate effectively within the organization
- Adjust readily to change and adapt as needed
- Project a positive and professional attitude toward both internal & external customers
- Maintain confidentiality of sensitive information
- Be punctual
- Additional duties as assigned
- Build solid, effective working relationships with others
Qualifications:
- Minimum of 2-5 years sales and customer service experience
- Comfortable conducting business over the phone
- Works well in a team-environment
- Bi-lingual is a plus
Benefits:
- Competitive salary with commissions and bonus plan
- Paid vacation & holidays
- Company sponsored 401(k) plan
- Company subsidized health insurance
- Established Customer Care career path; opportunity for advancement