Working At SIGNAMAX

 

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Network & Connectivity Solution Specialists.

Thank you for your interest in a career at Signamax, Inc.  Signamax is dedicated to a clear, consistent, and comprehensive policy that includes commitments to customers, employees, and distributors.  We believe serving our customers extends beyond the technology and encourage open dialogue to continually grow our knowledge and improve our performance so we can live up to our promise of – Keeping Your World Connected.

 

Critical networks need solutions and successful businesses need dedicated employees that consistently produce results and exceed the expectations of the customer.  Signamax is currently hiring for the following position(s) below.

Current Positions:

 

Customer Care Specialist

Signamax, Inc. is seeking a Customer Care Specialist to be responsible for our front-line customer support. Our customer service department is responsible for answering emails and phone calls from customers regarding information about products and services including quote requests, tracking information, and product suggestions.  The ideal candidate will have excellent communication and multitasking skills along with being able to complete tasks in a timely manner.

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Responsibilities & Skills:

  • Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders

  • Must possess basic clerical and data entry skills with strong attention to detail

  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.  We will train you on our system

  • We will train you to maintain a high level of knowledge regarding Signamax products and their applications to the potential customers

  • Experience with multi-tasking and prioritization in a fast-paced environment

  • Manages inbound/outbound calls and emails while displaying strong organizational and time management skills

  • Must have excellent verbal and written communications skills and the ability to communicate effectively within the organization

  • Adjust readily to change and adapt as needed

  • Project a positive and professional attitude toward both internal & external customers

  • Maintain confidentiality of sensitive information

  • Be punctual

  • Additional duties as assigned

  • Build solid, effective working relationships with others

 

Qualifications:

  • Minimum of 2-5 years sales and customer service experience

  • Comfortable conducting business over the phone

  • Works well in a team-environment

  • Bi-lingual is a plus

 

Benefits:

  • Competitive salary with commissions and bonus plan

  • Paid vacation & holidays

  • Company sponsored 401(k) plan

  • Company subsidized health insurance

  • Established Customer Care career path; opportunity for advancement

 

Job Type:  Full-Time 

 

Qualified and interested parties should email their resume along with salary requirements to info@signamax.com.

 

Signamax, Inc. is an equal opportunity employer.  In accordance with federal, state and local laws, Signamax does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.