Product Warranty

 

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SIGNAMAX, Inc. warrants this product against defects in materials and workmanship for the life of the product to the original purchaser.

 

 

SIGNAMAX, Inc. warrants this product against defects in materials and workmanship for a period of FIVE (5) years to the original purchaser.

 

If you discover a defect, SIGNAMAX will, at its sole option, repair or exchange the product at no charge to you, provided you contact SIGNAMAX Technical Support to obtain a Return Material Authorization (RMA) Number and instructions on where and how to obtain repair. Read More...

Note: a copy of your bill of sale bearing the SIGNAMAX model number as proof of date of purchase is required for each product returned for warranty service. Before returning product, remove all non-SIGNAMAX RAM, accessories, and options. SIGNAMAX can not be liable for the return or care of any non-SIGNAMAX products, nor accept responsibility for loss or damage of product in transit.

This warranty does not apply if the product has been damaged by accident, installation or removal of product, abuse, misuse, misapplication, neglect, fire, water, lightning, or other acts of nature, failure to follow supplied instructions, has been modified, repaired or undergone attempted repair by unauthorized personnel without the written consent of SIGNAMAX; has a serial number that has been removed, modified, or defaced.

SIGNAMAX reserves the right to use remanufactured, refurbished, or used parts and components in making
warranty repairs.

Certain features of third-party software or hardware designed for the host system may not be available when used with this product. Accordingly, SIGNAMAX does not warrant or represent that all software or hardware will function error-free when used in conjunction with this SIGNAMAX product.

This warranty is in lieu of all other warranties, whether oral or written, express or implied. All express and implied warranties for this product, including the implied warranties of merchant-ability and fitness for a particular purpose, are limited in duration to the warranty period.

No warranties, express or implied, will apply after this period. SIGNAMAX shall not be liable for any lost profits, damage to other property caused any defect in this product, damages based upon inconvenience, loss of use of the product, loss of time, commercial use, incidental and/or consequential damages for the breach of any express or implied warranty, including damage to property and, to the extent permitted by law, damages for personal injury, even if SIGNAMAX has been advised of the possibility of such damages.

Some states do not allow the inclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, therefore the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.


Warranty Information

If you are an End User (Not a Distributor) and would like to get a Warranty Replacement, fill out the following form
Warranty Replacement Request Form

Warranty Replacement Request Form

Please fill out the form below and press “Send” Button to submit your request.

First Name*

Last Name*

Title

Email*

Phone

Company*

Address

City

State

ZIP

Country

Item 1

Part Number*

Serial Number

QTY*

Item 2

Part Number

Serial Number

QTY

Item 3

Part Number

Serial Number

QTY

Item 4

Part Number

Serial Number

QTY

Item 5

Part Number

Serial Number

QTY

Date Purchased* - (YYYY-MM-DD e.g. 2015-04-08)

Purchased From

Please Describe problem with the product*

Click here to accept RMA Terms and Conditions

 

 

 

If you are an AESP/Signamax Customer (Distributor) and would like to request an RMA, fill out the following form
RMA Request Form

RMA Request

First Name*

Last Name*

Title

Customer Number*

Fax Number*

Email*

Phone

Date Purchased - (YYYY-MM-DD e.g. 2015-04-08)

Original PO Number*

Return Reason*:
WRONG PRODUCTDEFECTIVEDAMAGED

Item 1

Part Number*

Serial Number

QTY*

Item 2

Part Number

Serial Number

QTY

Item 3

Part Number

Serial Number

QTY

Item 4

Part Number

Serial Number

QTY

Item 5

Part Number

Serial Number

QTY

Please Describe problem with the product*

Click here to accept RMA Terms and Conditions